Nothing, thank you

Dr. Haynal's communication skills, kindness, and interest in me personally are so much appreciated. I often tell others how lucky I am to be his patient. I feel cared for and understood by him. He proactively asks questions based upon previous visits. He is courteous and thoughtful. I feel heard and understood by him. Even though this was a [ ], he maintains eye contact and speaks clearly. He has a very good video presence, and one feels like they are sitting across the desk from him. Dr. Haynal is EVERYTHING a provider should be.

Both doctor and Stephanie was wonderful

Everyone I have dealt with at this office has been pleasant to deal with. I especially remember the man (David?) who called me let me know I would need to take my machine in to the [ ] to get the card read. I see a lot of doctors and have had ones who ranged from absolute worst to absolute best. Dr. Haynal is truly is one of the best. I especially appreciate that he listens to my input respectfully and answers all my questions without ever giving the impression that he think I don't need to ask those questions or have them answered. (I had a former doctor tell me I asked too many questions and that I didn't need to know certain bits of information!) He also seems genuinely interested in my care and finding a solution to my [ ].

Dr. Haynal and his medical assistance are always easy to work with and explain in detail. Both my husband Gary and I go to Dr. Haynal . [ ]

Dr Haynal would be number one he knows everything about me and has always talk to me about things that we have spoken about in the past he remembers everything about my history medical situation it's amazing to me because sometimes I don't remember everything that he brings up to me and asks me questions about I think it's excellent I appreciate him very very much very nice soft spoken listens and is very knowledgeable about everything that's going on with me and other things that can help me get better and stay healthy thank you Dr haynal

The doctor was very nice, asked plenty of questions, made sure my [ ] was working well, and was very thorough, kind and pleasant.

In addition to the thorough visit I had with Dr Haynal, I was very happy with how hard receptionists worked to stay in touch with me to get a [ ] scheduled

The onsite tech was extremely kind and helpful.

Stephanie, the medical assistant is always so helpful and puts me at ease. Dr. Haynal is always so kind, knowledgeable, and helpful. He is truly outstanding how he treats, explains and helps. Dr. Haynal is outstanding, very attentive and human. Warm and kind and professional. VERY VERY HELPFUL!!!!!!!!

Dr. Haynal.

Dr Haynal and his staff

I like Dr Haynal and the team. It just seemed my referrals from my primary did not get to the right office in a timely manner. It took along time to get my initial appointment set and completed. That is not his fault or mine.

Everyone has gone out of their way to accommodate my [ ]. Arranging an at [ ] and because we live out of area, arranging [ ] visits on the phone. They've been wonderful on ordering the equipment and explaining the use and benefits and expectations of the cpap equipment [ ] now has.

Dr. William Haynal was incredibly helpful in getting me answers and helping me with understanding and accomplishing what I needed done. I really appreciate him!! Thank you so much!!

I always get clear and flexible instructions on connecting with the provider. I always feel heard and when I ask questions Dr. Haynal has the answers. I feel that the experience each time is helpful and productive and they are excellent at their jobs.

they are all very good

No one person but as a team they got me in for a consult quickly and accommodated my needs for a virtual visit. Initially I was contacted by this office to make sure I filled out paper work and scheduled. Other sleep offices didn't even call or follow up in any way. It's nice to feel taken care of.

The doctor and his support staff were all very pleasant and helpful with all my questions and care plan

The asst that took us back and gathered info re: medical and took vitals. I was nervous and she made me settle just by simple sharing conversation that really helped our me

Doctor was amazing, carring very helpful

OPPOSITE: Dr. Haynal sent me to [ ] for a [ ]. Couldn’t use it. [ ] said prescription for settings needed to be change. Dr. Haynal changed the prescription immediately. [ ] never changed the settings. I left messages with the local office, and spoke with [ ]. I was never able to use the [ ]. After 2 months, I gave up and returned the unused [ ]. They refuse to refund my copay. 4 different, contradictory reasons given. Rotech appears to be both incompetent (failed to adjust machine for 2 months) and dishonest ("reasons" for not refunding my copay are inconsistent and bogus). First appointment with Dr. Haynal [ ]. And still no treatment for my [ ]. I have lost a huge amount of confidence in both Dr. Haynal and Asante because I was sent to a provider who didn’t do their job and then stole my money. How can I trust other referrals?

Dr. Haynal is always professional, he takes the time to answer questions and explain information to me. I appreciate him very much.

The doctor and receptionists.

Stephanie and Will

I really value and appreciate the my chart feature.

I was happy with care

I was very happy with my appointment with Dr Haynal. Staff were very nice and helpful.

I love Dr Haynal. He is always pleasant and professional.

Julie [ ] Dr [ ]

DrHaynal

Dr Haynal and his staff have always been great.

They did a good job.

The doctor and his assistant were very kind and patient.

Dr. Haynal himself was outstanding and very caring and attentive. His medical assistant was very good also, was very kind courteous and appropriate. I believe her name is Stephanie.

Everything. Answers to questions easy. Good office staff. Super respectful.

I didn't want to do telehealth but to meet I surance requirements for timelyness with CPAP had to. Stephanie was so helpful band reassuring and Dr Haynal was outstanding, attentive, explained so well and super helpful. Thank you

Dr. Haynal has been very patient with us. He's also been very helpful and addressed all the concerns and issues.

Fairly reasonable person, but he’s a specialist and most questions seem to be from a primary careers

I told one doctor that it was nice to hear employees giggling and enjoying there job. It helped me relax

Dr. Haynal is exceptional in his listening skills. I feel like he takes what I say into account and is always willing to completely answer all of my questions. I wish all of my medical care providers were as awesome in these areas.

Only seen once a year. Always excellent service and care.

Dr. Haynal and Michael [ ]. They both listened to our problems and concerns about my grandson [Patient] who is Autistic and also has ADHD and is OCD. They enabled us to do a sleep study at home where [Patient] could be more calm and relaxed.

Dr Haynal was professional and personable. He took time to discuss test results and explain them so I understood.

Dr. Haynal was exceptional in meeting my needs. He took care of immediately adjusting my cpap remotely in response to a problem I was having before my scheduled appointment. Then during the appointment, he carefully listened to my current problems and took every measure possible to solve the problem. I was extremely pleased because he really was determined to ensure that I feel my best.

when returning sleep maching receptionist saw me and offered to take upstairs which saved me time in the morning

Dr Handel is an excellent doctor he always knows what I'm there for and things that I need and if any changes need to be done I appreciate him very much thank you doctor

Everyone has been a great support and has taken care of me each time I have requested it.

Dr. Haynal,

Dr. Haynal

I enjoyed talking with Dr. Haynel.

Good attention and care from Asante Sleep Spcialists.

Dr, Haynal ALWAYS listens to me and gives me very good care.

Dr Haynal is excellent. Support staff are great too, but I see a different assistant every time so don't remember names.

Everyone was professional, friendly, and super respectful.

Receptionists helped me on the phone several times. They were very professional, understanding and did their best to deal with my issue. Beyond that, Office Manager (I believe that's her title) Evie stepped in and was exceptional in with her "follow up" toward resolving my issues! Cudos to Evie and all the call takers I've dealt with! I hope my comments will be passed on to all staff I've mentioned and posted in their workplace.

Both the nurse and Dr. were very helpful and friendly.

Helpful, listened, explained, problem solved

The sleep technician who explained the home sleep kit was outstanding. Friendly, knowledgeable, patient, and cheerful - the latter being rarer and rarer these days.

Yes Dr Haynel and assistant. Grateful for how sweet and understanding they are.

They bumped up the appointment quickly, and when they could not reach me at work they got ahold of my wife to approve changes

Dr. Haynal is my sleep doctor now for several years. He is exceptional among the providers I have seen. He is knowledgeable about the area of sleep care. He is always prepared for our office visits, clearly has reviewed my medical chart prior to visits. He is prepared to listen to updates in what has transpired since our last visit and prepared to move forward with the next recommendation to assist the multiple areas of my sleep care. He has made it possible to hope again.

Dr Hanel was very informative and professional.

I appreciate the virtual visit rather than having to drive 3 hours to get there.

Dr. Haynal himself has always been helpful and changes things when needed. His staff was able to move up an appointment that was two months out and call me from the cancellation list. sometimes the order to change pressure on my C-PAP machine does not get done by Sound Oxygen.

This was my first visit, so it’s hard to answer these. Dr Haynal seemed very attentive and caring, though.

I have pleased with everyone I have had contact with.

Dr Haynal is personable, friendly, in spite of being on a screen.

Dr. Haynal has provided me with exceptional health care and medical advice. My health condition is much improved as a result of this advice.

I was able to get onto CPAP therapy quickly and the doctor has kept on it so I could get onto the most effective regime.

Dr. Haynal

Dr. Haynal has a good personality, he had a sense of humor, and put me at ease especially since he knew I was having a hard time accepting this change in my life. When I text him questions he got back to me right away.

Everyone was thoughtful and professional

Dr. Haynal took extra time to listen to us as we explained how a several hour trip from our home to the Dr.'s office and back again affects my grandson's anxiety level and health and about his trouble even getting to sleep due to his [ ]. He took extra time and is looking for a creative solution to help us like a home sleep study.

Dr. Haynal is always outstanding.

Dr. Haynal always makes me feel heard. He listens well and tries to hep resolve any issues I am having.

Everyone I met...the receptionist, the tech who set me up for a sleep study, and Dr. Haynal himself.

my doctor

The person who sets up the appointment deserves recognition because she is so efficient. Dr. Haynal is fantastic and a great listener which I feel is key since I know my own body and needs more than anyone else. He is attentive and informative. He does a great job altogether and that includes online with video and audio between us.

Dr. Haynal is a pleasure to work with. His medical assistant was very pleasant and cheery.

Rosie, the sleep tech was extremely kind and helpful

The staff are always nice and considerate and friendly

Dr. William H was great he answered some other health questions that I thought could be related.

Good listener

The doctor gave me plenty of time to relay my experience of CPAP and gave me a plan to go forward. I appreciated this very much.

Dr. Haynal has improved my health with the treatment he prescribed. I am very confident with him as one of my physicians.

Everyone was outstanding

I always got a notification when it was time to schedule an appointment.

No

All the staff are very polite and helpful.

I only have had one online visit in the last 6 months no interaction other than computer. I understand the telemedicine protocol I prefer one on one meeting to discuss health care not a telemedicine visit very impersonal snd vist sbout the same as in office.

I have been pursuing better sleep for almost a year (i think i started last October). So far nothing has worked, but there are ongoing attempts to find a solution for me.

The Doctor

The receptionist was helpful each time I engaged with them. Dr. Haynal explained everything and helped me trouble shoot. I have the utmost appreciation for both.

Dr. Haynal seems very knowledgable and kind. My former sleep specialist has recently had bypass surgery and it is uncertain when he will return. Is it possible for me to have Dr. Haynal as my sleep specialist now?

Dr hannel the nurses and reception area all were outstanding thank you for helping me with everything I appreciate it

I like my dr

All in the office were exceptional as was the doctor.

Velvet has always been great and alwas very responsive.

Dr. Haynal

New and this was the first visit. Impressed in how fast I was seen. It is impossible to be seen in Klamath Falls quickly since we have only one specialist. Driving to Medford is a minimal distance and having televisits is a plus.

Happy with entire staff.

I tried for 2 years to make contact, the [ ] had people running scared. Finally, found and made contact thru Dr.[ ] and made an appointment. Thanks to Dr [ ]'s staff, I will keep in contact.

Dr. William Haynal was great! Thank you to all of the doctors, nurses, and staff. You all deserve a gold medal for your hard work and kindness that you show your patients.

The woman who administered the actual overnight sleep study. She was wonderful.

I thought the doctor was outstanding listen to what you had to say explain things well gave me a feeling that he really was interested in my problems and going to try to make them better

I don't remember names but affirm that everyone I connected with both by phone and in the office was courteous, efficient and professional

Dr Haynal, warm, friendly, responsive, informative,

I have options for treatment.

Nicole the tech at the [ ] when I stayed there overnight. She gave superb care!

I am not good with names but the reception or clerk that got me set up for the telehealth session was really patient and understanding and helpful in getting me over hurdles in connecting. Everyone was respectful and non-judgmental. I have faith in the agency that I will be helped in the best way possible.

Service

Dr. Haynal has been outstanding in his willingness and diligence to respond to all my questions and concerns. He is very careful to explain things in a way that I can understand.

Dr. Haynal's medical assistant was very helpful and friendly. I marked she didn't ask about medications, but I was mistaken. She did.

Dr. Haynal is excellent to work with.

I am sorry to say that I don't remember the names of the folks I have had contact with. The staff are excellent. They listen to what I need, which, sometimes means clarifying or unravelling what I am calling about. I know and trust that when I leave a message, either for an assistant or the doctor, that I will get a response the same day. They are patient, caring, understanding and do a great service representing this provider. Still wishing I knew names.

Everyone is very helpful and respectful!

Dr Haynal and his staff are great.

Dr. Haynal is always superb!

Carla Cochran

Dr Haynal and also his assistant that helped fit me with a mask, Don't know name.

Dr. Haynal seemed rested and more involved with my appointment. Dr. Haynal seemed rested and interested in my appointment.

Dr. Haynal

Dr. Haynal has been extraordinary as a sleep specialist for me! I have been particularly impressed and appreciative that he realized the horrible [ ] was mostly due to [ ], or [ ]. He asked if I would take the [ ] to check for that. The [ ]. He prescribed [ ] and I have become increasingly better taking them and the levels are now in normal range and I HAVE NOT struggled with the [ ] to the extent that I was. I am deeply appreciative of his wisdom and good judgment in checking for that. No other physicians had even thought to check or to ameliorate the intense ~ and I mean INTENSE RLS! Thank you, DR. Haynal! Asante is most fortunate to have him on staff! [ ]

outstanding care from reception , medical assistant, sleep tech and Dr.

Yes, the young lady that conducted the [ ] was very helpful and informative of everything that was done for me, thank you.

Dr. Haynals care in solving a problem I was having getting to sleep

Everyone in the office was professional and helpful.

They're all great

I feel that Dr. Haynal and his staff do an amazing job with their patients.

Dr Haynal has been an exceptional medical provider. Goes well above and beyond to explain things in detail to ensure I’m receiving the best possible care and outcome. I really appreciate his expertise.

Dr. Haynal has been extremely helpful

Dr. Haynal is always sooo helpful. I feel like he listens to what I have to say and I never feel rushed.

Dr. Haynal.

He was very easy to talk to and understanding

seemed competent

Dr. Haynal and Angela are both so professional, kind, courteous, and helpful.

Dr. Haynal made me feel comfortable and was easy to talk to.

Dr haynal is always great

MITCH AT THE SLEEP CENTER OVERNIGHT. MOST EXCELLENT HUMAN BEING! FAST, FOCUSED, RESPONSIVE. I BROUGHT COFFEE FOR THE MORNING. HE PUT IT IN THE FRIDGE OVERNITE AND PUT IT IN THE MICROWAVE IN THE MORNING. HAD TO PEE IN THE NIGHT, AND HE WAS RIGHT THERE TO "UNHOOK" ME FROM ALL THE WIRES. MADE ME FEEL CONFIDENT IN THE CARE AND FEEDING. HE "WAS" THE EXPERIENCE. PLEASE CLONE HIM!!

Everyone was excellent, but it took me 5 months to get the needed appointment.

Dr Haynal

Personalized care

Dr Haynal is responsive to specific questions or concerns I have. He takes times to try to cover any concerns I have expressed.

Dr. Haynal

Dr. Haynal was very informative on my need’s getting set up for Sleep Study and equipment needs.

Dr Haynals staff were so kind, I was upset and a mess from being unable to sleep. They were kind and worked things out for me. Dr Haynal is great even tho I have only met him on line. I’m not very happy about those types of appt. Thank you to them all.

Dr . Haynal

Everyone I have dealt with at Dr. Haynal’s office has always gone above and beyond. They made sure I was signed in to the account for our online visit, and everyone is very thorough.

Serious communication issues between Dr. Haynal office clerk, billing, and the sleep center. I had a hard time making and appointment initially.