Lucy Ortega is the most caring and thorough health provider I have ever encountered. She makes me feel important and encouraged by the time I leave her office.

MaryAnn, Dr Lucy Ortega, all assistance(delt with two at one visit) and front desk . All very outstanding.

Everyone I came in contact with were outstanding. A pleasure to visit. Lucy especially and her MA

Lucy Ortaga

Lucy Ortega and her team are always above and beyond .They show a real caring attitude. It's a comfort to have such people on my care team.

I am so happy to have Lucy for my medical health. She go's above and beyond, I couldn't ask for better health care.

Excellent provider!!!

she is a great doctor !!

The front desk checkin clerk and Lucy’s assistant that goes over my information and does the [ ]. Very nice, always polite

Everyone that I have been in contact with has all been courteous and informed and great

Lucy Ortega

I always feel that my health and well being is a top priority at Asante Endocrinology. From the moment I step through the door I feel confident that I am a valued patient. Everyone is pleasant, attentive and encouraging. Their professionism keeps me focused on improving my health day by day. Many thanks!!

Lucy Ortega and all the staff do an excellent job.

Dr Ortega and her staff are friendly, helpful and professional. I love them!

Lucy Ortega is amazing. She always reviews my lab results with me and also asks about my health and asks if I have any concerns. She has a way of making me feel comfortable and as if she really cares about me. I would recommend her to anyone who needs an Endocrinologist. I feel blessed to have been put in her care!

Lucy and her staff are wonderful. Lucy is extremely knowledgeable and easy to talk to and eager to help. Thank you sincerely

Lucy Ortega and her MA are incredible. Our provider left endocrine and referred us to Lucy. Best referral ever. In my 70 years, possibly the finest provider I have ever had. Asante needs to make sure they KEEP her.

Lucy Ortega is the best Endo that I have ever had. She is thorough in going over test results and recommending anything that could improve quality of life.

Lucy Ortega is very outstanding to me. She is professionally seems concerned about my well being. That is encouraging to me/

all ok

Dr. Ortega was the Best! Best person I have had for Endocrinology.Thank you Dr.Ortega!

The receptionist was very kind and helpful. Very much appreciated. Thank you!!

Having t1d for 54 years, Dr Ortega has been the best endocrinologist I’ve ever had

Lucy Ortega was outstanding. She gave me more information on my [ ] meds than any other doctor I have seen

Yes, Lycy's willingnessto talk beyond endocrinology to things impacted by my condition and ways to cope and/or improve. She's a godsend

I have had [ ] for 30 years, Lucy Ortega gave me some information about my condition that I had never heard. She is great!

Lucy Ortega, is kind and supportive. If she doesn’t know the answer she goes the extra mile for people. I Love Lucy and could never imagine having a different Dr. Lucy is kind beyond belief

Lucy Ortega is a fantastic doctor she cares about her patients.

Lucy is always extremely knowledgeable and nice. She spends enough time and listens to what I have to say.

Lucy Ortega is outstanding. She listens carefully and has a lot of compassion and understanding of your needs.

Lucy Ortega is amazing! She took the time to explain everything in a way that I understood. She made sure to answer all of my questions before leaving the room. She is great!

Lucy Ortega and the entire staff at Asante Endocrinology in Medford are kind and compassionate and seek first to know my goals in [ ] and help me reach them.

Lucy

Dr. Lucy Ortega is personable and friendly. Her staff also, tho i do not remember any certain names. I am glad I was referred to her for my diabetes issues. Her office had changed to another floor. Both my husband and I were very thankful for the large and obvious directional signs easily found! Yay! No fun to feel lost in large buildings..

I was really happy with Lucy Ortega, she explained what I had and we talked about how it works in my [ ]. She gave me great information and I will see her in a year.

I enjoy seeing my care provider, she is always considerate of my handicap and explains things in a manner I can understand. The office staff always treat me well.

Lucy ortega

Ortega should be the model for all other providers to emulate. She’s a real asset. Spends time with you, explains things, shows you the screen even as she explains things, never makes you feel bad or that you deserve your predicament.

As always, Lucy Ortega was friendly, knowledgeable and thorough. She's the best!

Liz Ortega’s office always treats me good and she really takes care of me good and I really appreciate it

Yes, I’ve seen many doctors in my time. Lucy is by far the best doctor I’ve seen, for her understanding and knowledge to any and all questions about my health. The best ever, wish she could be my regular physician. Bobby

Lucy Ortega has a way of making you feel special and cared for. She takes the time to talk over everything with me and plans to help me improve my health. Lucy Ortega is the best Doctor ever.

Dr.Ortega is very kind, and professional. I know you are all very busy, but she always makes me feel that she wants to address any concerns I have. It matters. Thank you.

She was grate love. The way she cares

L Ortega was the greatest

Staff are organized and efficient. Requests and questions are filled mostly in the same day.

Lucy Ortega is an absolutely wonderful doctor. She answered all my questions and makes me feel very comfortable.

Dr. Lucy Ortega EXTREMELY personable, knowledgeable and an EXCELLENT teacher. Patiently spent time with me and explained my condition as well as answering all my questions. Felt as though she took a real interest in me and also very willing to work with all my specialists.

Every person on my team is exceptional. John [ ], Lucy Ortega, and Mary [ ]

I love Lucy Ortega she is the best I believe Roxy has been there for a while I don’t t get her every time but she is amazing

Lucy is always outstanding. You can ask anyone that's ever met her. She always goes above and beyond

Lucy is an awesome doctor

Lucy Ortega is one of the doctors that I feel so comfortable to talk to. She’s so sweet and she explains everything so well. I just love her.

I think Dr. Ortega is wonderful. She was very through in her examination and her answers to my questions were straightforward and comprehensiable.

All staff have been courteous, respectful and helpful.

The entire staff is GREAT . Very thankful for the care they provide. All of them, teamwork Works.

Allies was very patient and helpful.

Lucy is great. She's one of my favorite doctors. She really takes her time and makes me feel comfortable. She really listens to me.

Provider Lucy Ortega goes the extra mile when it comes to patient care. She always seems well informed about the latest medical care. She is kind and patient I feel very fortunate to have her as my provider.

Yes, Lucy Ortega is an awesome provider, she is kind and gentle, patient, I completely respect her. I just wish she knew how blessed I feel to have her as my Dr. And Friend

Lucy Ortega

Lucy Ortega is always very interested and concerned with my health and how I am doing. She is extremely pleasant, informed, kind and willing to discuss any questions I have regarding my health. A wonderful healthcare provider!

Lucy is amazing!!

Dr. Ortega has always gone above and beyond. She ask's questions about the patient's everyday life as part of her exam. I feel that is just as important as the exam and tests.

Lucy was one of the best providers I have seen. I appreciate her through review of my condition and how she educated me on how I, and the prescribed medications, could help improve my health.

Lucy Ortega is wonderful. She is always concerned about me and spends time to answer my questions and solve any difficulties with my prescriptions.

Yes, Lucy Ortega.

Lucy

I feel Lucy Ortega, PA-C, MPAS is the best thing that has happened to me. I have always wanted to talk to someone in Endocrinology and so glad that I have found Dr Lucy. Her assistant's are the best also. I have been able to get great advise and after dealing with Diabetes for 25 years I know I can get the help I need to stay on track with my care. She encourages me.

Dr. Ortega is always outstanding. She always makes me feel very comfortable,and answers my questions in a way that I can understand the information she is giving me. She is extremely kind and I trust her to give me the best treatment possible.

Dr Ortega and her assistant were quick in responding online as well. So great!

LUCY ORTEGA

Dr.Ortega

Dr. Ortega and Maryanne were professional, caring, and diligent in helping me understand my diagnosis of diabetes. They took time to explain what my medical condition was and how to address it. It felt like they cared about me.

Lucy ortega

Lucy Ortega

All is good

Lucy Ortega is a wonderful provider. She truly cares about me and my health. She also referred me to another doctor who could help me further. Love, love, love Lucy Ortega.

Lucy Ortega is outstanding. Everyone in the office is great.

We always look forward to seeing Lucy. She is such a good listener and knows so much.

Lucy is always my biggest cheerleader. Whenever I feel like I’m struggling, she shows me how well she feels I’m doing. I always leave her office feeling better than when I came in. I never feel rushed.

Dr Ortega is excellent. Always made me feel comfortable and answered any and all my questions

I trust Lucy ORTEGA to provide me with excellent care

Lucy Ortaga

Dr Ortega is awesome

all office staff, back end staff and doctor

They are all great

Lucy is outstanding but she is overloaded. MAs and others sometimes answer questions, sometimes ignore (I asked if I should bring paper copies of the test results twice and no response to that Q both times). Can't get an appointment more often than once/year, which is OK for me now but if I need quicker answers I go to TeleDoc.

I think Dr. Lucy Ortega is a wonderful doctor. I love her.

Dr. Ortega always goes above and beyond to make sure I understand all of the information and is so kind and respectful. She takes the time to really understand and explain what I need to know.

Lucy is always outstanding

Lucy Ortega and the medical staff are always giving excellent service and care.

I love Dr, Lucy Ortega and her staff. They are the BEST Asante office I have ever been to. (and I have been to a lot!) Every time they have new information on diabetes. I am treated with respect, kindness and humor. My entire family has died from diabetes so its not easy dealing with me. I am a nervous Nellie and through the years Dr. Ortega is the best doctor I have ever had. I hope she never leaves.

Lucy is always amazing. I get great information and caring responses. She really has the health of her patients at heart.

Everyone. So nice.

Lusey Ortega

I have always been treated professionally with kindness and informative care. Everyone has been helpful and supportive.

Dr. Lucy Ortega & her staff are fabulous & I wouldn’t trade them for the world. I am blessed.

Dr. Lucy and her tea are the best. My favorite.

Every single person who answers the questions or concerns I send to Lucy through MyChart. They are fabulous

Lucy and Tania are the best!

Lucy was awes

Lucy and her staff

Lucy Ortega is amazing!!! She's very knowledgeable!!!

Lucy Ortega..very understanding and helpful to problems..respectful and considerate of my personal concerns related to medication costs

Dr. Ortega is a wonderful doctor. She is very knowledgeable, caring and understanding. I feel she listens to my concerns.

usually high quality care

Lucy always takes the time to discuss my healthy issues. She always ask about the family and is truly interested in what is going on in my life.

Everyone is great

Lucy Ortega is amazingly compassionate. She really listens and cares.

I always appreciate how the staff treat me, they are kind and undertanding.

Lucy Ortega is an outstanding asset to Asante. Thank you.

Lucy O

Yes, Lucy Ortega is outstanding and I appreciate her very much.

Dr Lucy is amazing! She is the kindest and caring doctor I have ever seen. She makes me feel good when I go to her. For example she will praise me for something that is good and not only tell me something that is bad.

Lucy she never acts like I am a problem she listens and doesn’t stop trying to find answers

All are good

Dr. Lucy Ortega is always interested in my healthcare needs in regards to her area of expertise. I couldn't be any more fortunate than to have Dr. Ortega as my endocrinologist. Thank you.

Lucy was very thoughtful with all the questions I asked, and very through with her answers. She is a genuine individual that is very interested in seeing to it that her patient understands their condition, and is knowledgeable about what meds will improve the condition. She looked me in the eye and drew an example of my thyroid gland, and explained how it should work. I really appreciated Lucy because she showed every bit of her concern for me during my appointment. We need more providers just like her to show the example they should take when addressing their patients with any news about their health.

Lucy Ortega is amazing. I am very thankful for her.

Lucy, her nurse and receptionist.

Lucy always takes time to listen and makes you feel comfortable. She is excellent at answering your questions.

Lucy helped me understand more about diabetes than I had known. This was beneficial to me because my husband is type 1 and I am type 2. His regime is different than mine and he has suffered health problems that have affected his diabetes. I feel I know things to look for because of Lucy. She’s the best!

Lucy Ortaga is always very helpful and profesional. I just love her!

Lucy Ortega and Lisa. The best of the best!

Both Dr. Ortega and her assistant (I'm sorry, I can't remember her name) provided outstanding and personified care. Very satisfied with their services.

Dr. Lucy Ortega is fantastic!

Lucy is an amazing provider and encourager

Lucy Ortega and her staff

Lucy Ortega

Dr. Ortega

Lucy Ortega has always been an excellent provider, takes as much time as needed to listen to me and works out a plan for my diabetes

Everyone associated with and including Lucy Ortega are top of the line caregivers.

Lucy Ortega is the absolute best doctor I have ever had. Her bedside manner and care she show’s me every time I see her is unmatched! I feel so fortunate to be under her care and will stay with her forever!

In over 20 years as a diabetic, my overall A1c has constantly improved, with close attention from Lucy Ortega. I've reduced insulin use, become more insulin sensitive and become more aware of diet, exercise and treatments available.

Lucy Ortega

She is a great doctor, kind & compassionate , understanding, knows what she is talking about and explains in detail the issues that we need to work on.

Many thanks to Lucy Ortega and staff for my continued exceptional care. I always feel like THE most special patient whenever I’m calling with a question or visiting the office. I’m grateful for their positive attention as it encourages me to stay focused on improving my health.

Lucy Ortega is the best. She listens & cares. I feel completely confident in her assessment of my condition and her recommendations.

I always get excellent care from Dr. Ortega

Dr Ortega is a fantastic person and doctor!!!

Lucy Ortega is an exceptional care provider. She always listens to me when I have questions and gives complete answers to me so I can understand. I appreciate her and the staff that work with her.

The overall experience was extremely positive. Lucy Ortega is a true gem. She truly Cares about her patients and their wellbeing

Lucy is the greatest! If it wasn’t for her, my thyroid functioning capabilities would be all off

Dr Ortega is the best. I’ve been a diabetic for 53 years, and she explained to me things I’ve never known about

Lucy Ortega is a shining example of not only Asante values, but how care should be! She’s efficient, writes things down, talks to you, explains in detail, spends time with you, oh spends time with you and lastly she actually spends time with you! She’s the best in the business and Asante should keep her and clone her and frankly, require any doc, NP, FNP, PA or whatever Lucy is — everyone should be required to uphold the same standards of care as she does consistently. The best.

Everybody was Great

Dr Lucy & her team Maryanne and her helpers :) are awesome !

Keep up the good work

Yes! Lucy Ortega! She actually looks at you while you're asking a question and follows thru with the answer to makevsure you do. And she writes the answer on the labwork papers. Always leave with more useful info.