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Emergency services

When seconds count, you need a team of highly trained doctors and nurses working together fast and efficiently.

In any situation, from major trauma to heart attacks to broken bones or midnight fevers, Asante's Emergency Services team is here to respond with skill and compassion.

Get care

If you believe you are experiencing a life-threatening medical emergency,

Call 9-1-1

For all health issues needing immediate attention, our doors are open 24 hours a day, seven days a week. 

Maps and directions

(Click below for Phone Numbers and Google Map Directions)

What to expect

When you arrive at an Asante Emergency department, a nurse will quickly determine how we can best care for you.

For your benefit, the emergency department does not run on a "first-come, first-served" basis. Patients with the most critical needs are seen first, while our Fast Track urgent care is designed to give non-critical patients the care they need as quickly as possible.

Medical team

All of our emergency services caregivers have advanced training in trauma care and life support for people of all ages. During your visit, your care team may include board-certified emergency doctors, nurses, nurse practitioners, physician assistants and hospitalists. 

Doctors

Our emergency services doctors are board-certified in emergency medicine. They have special training in advanced cardiac life support, advanced trauma life support and pediatric advanced life support.

Hospitalists

Our hospitalists are fully-trained doctors who devote their time solely to the hospital and are available around the clock.

Nurses

Our emergency services nurses have special training in advanced cardiac life support, trauma nurse core course and pediatric advanced life support.
Our nurse practitioners and physician assistants have special training in emergency care. They see people of all ages and their families in our emergency department.

Our emergency team is backed by Asante's total spectrum of services.  If you need emergency surgery, lab work, diagnostic tests, or if you need to be hospitalized or scheduled for follow-up appointments, Asante provides it all.

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Emergency Services

Should You Go to the Emergency Room?

Here are a few of the conditions that are medical emergencies:

  • Bleeding that won't stop or a large open wound
  • Broken bones or dislocated joints
  • Deep cuts that require stitches - especially on the face
  • Difficulty speaking, altered mental status or confusion
  • Falls with injury or while taking blood thinning medications
  • Head and/or eye injuries
  • High fevers or fevers with rash
  • Intestinal bleeding
  • Loss of balance or fainting
  • Loss of vision
  • Newborn baby with a fever
  • Persistent chest pain, especially if it radiates to your arm or jaw or is accompanied by sweating, vomiting or shortness of breath
  • Persistent shortness of breath or wheezing
  • Repeated vomiting
  • Seizures without a previous diagnosis of epilepsy
  • Serious burns
  • Severe flu or cold symptoms
  • Severe heart palpitations
  • Severe pain, particularly in the abdomen or starting halfway down the back
  • Sudden testicular pain and swelling
  • Sudden, severe headache
  • Vaginal bleeding with pregnancy
  • Weakness or paralysis

You may also be sent to the ER by your doctor if you have an underlying condition, such as hypertension or diabetes, which could complicate your diagnosis and require extra care.

Contact Us

High-quality health care for everyone

As the largest health care provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. Our facilities include Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners and additional health care partnerships throughout the region.

Hospitals