Charles Dungan is excellent!! He really really listens and provides excellent care with professionalism, knowledge and kindness. His medical assistant Ruth is outstanding and impressive. Chuck and Dr.[ ] communicate with each other and are on the same team. Front desk folks are efficient and patient. I love Asante. Excellent medical care with kindness!!

The doctor

Getting in to see a PNP or doctor quickly and easily.

every one was very helpful

Charles Dungan has been absolutely the most helpful with my health concerns. He takes the time to listen carefully and Has been great helping me understand how to improve my situation, Thank you Chuck !!!

MY NURSE WHEN i CHECKED IN FOR MY [ ] WAS EXTREMELY KNOWLEDGEABLE, COMPETENT AND THOROUGH. SHE ALSO APPEARED TO VERY COMFORTABLE IN WEARING MULTIPLE HATS AND SOLVING MANY PROBLEMS THAT WERE NOT EVEN NURSING RELATED. SHE WAS THERE TO MAKE IT ALL WORK SEAMLESSLY, AND SHE MADE AN UNCOMFORTABLE SITUATION MUCH MORE CALMING. [ ]

Charles Dungan was AWESOME! He helped me after I got a [ ]and had [ ] and I was scared of [ ]! Saw me the same day! Got a [ ]. I went away from the office so grateful I was lucky enough to see “Chuck” Did I already say SUPER AWESOME EXPERIENCE! My [ ] is much better, I’m getting stronger and my urination has improved! Very grateful ☺️

Charles Dungan listened to my and my wife’s ideas and explanations of my observed symptoms. He had clearly read my [ ] and records of my previous care at another healthcare office. He ordered more tests to eliminate possible causes. He responded quickly to my ‘MyChart’ messages and took needed actions. I am thrilled with this timely action on his part.

Charles Dungan was great. It was my first visit and he made me feel very comfortable and answered all my questions pleasantly and honestly. Thank you!

Good Service ... !!!

Dr Charles and his staff were outstanding, I already feel way better

Dondi, in Xray

Doctor Palm

Charles Dungan was outstanding.

All were very professional & friendly.

I received excellent care at emergency even though they were very busy.

I was very pleased with my visit with Charles. He made sure I understood everything, was very kind and professional. On the other hand, I absolutely adore my PCP, David [ ] as well as his PA, Brooke. So far I have never had a bad experience with their office and the care I'm receiving is much more proactive than I had been getting for the last few years. (I'm new with them)

Dr. DUNGAN was very attentive and through in trying to figure out the next step for the [ ] and got back to me right away to let me know [ ] have been sent and that I will be contacted to make a [ ] appointment

Every one is always outstanding.

I'd like to recognize Ruth from Charles team and Kristin from [ ] team. Excellent care on both.

Christin, Ruth, Chick, Consuelo

Everyone was very attentive and kind. They listened to what I had to say and did their best to assist me.

Dr, Dungan was very compassionate with me regarding the [ ] I was in. I am very grateful with him for ordering the [ ]. It was found that I have [ ] in my [ ] is why I am having so much [ ].

The Dr I seen at my visit

Dr. Dugunand his assistant were great, Very concerned about my health problem

DR. Palm has been my primary Doctor and has always been outstanding and attentive to the care of my health.

Jimmie RN Dr [ ]

Dr. Chuck & his nurse are both very good. Thank you.

He is really good , excellent , very compassion and would like to see him again in the future

The receptionist at the clinic was very helpful. Dr. Duncan was also very helpful.

Charles Duncan is very nice,he listens to me and is caring what my problem is.

This was the first time that I have seen Dr. Charles Dungan "Chuck". I was very pleased with his knowledge and understanding of my health concerns. I would have absolutely no problem seeing him again on another "Face-to-face" visit. And the nurse that he was using was quite pleasant and asked a lot of good questions.

The doctor himself was amazing. Made my son feel seen and imported and best of all safe and comfortable. Also, the person whom I spoke with to make the appointment. She gave me options on how my son could be seen right away. She also remembered me when I called back.

I really liked Charles and would go to him again. His MA was very friendly and helpful

Jimmy- our care manager has been invaluable in helping us navigate health care.

This was my first meeting with this office.

They did a great job listening to my concerns and helped me to understand what I needed to do,

Dungan was a great listener & put both of us at ease & we were comfortable with visit, listening skills & findings

I not only got quality health care treatment but also I felt I was important to the provider.

Everyone was friendly and helpful!

Charles Dungan

Virtual meeting made it easy for me to get care without exposing others.

FNP Dungan's Medical Assistant, Ruth Quintero, was professional, kind, friendly, and efficient. Andrea, PSR, was very helpful in a phone call. Kudos to Dungan, Quintero, and Andrea! Top ratings.

First time seeing dr Dugan. Very impressed

Nope

This was the ONLY time I had seen Charles Dungan. My regular doctor could not see me, so I was referred to someone who could see me right away (I thought I might have that new respiratory virus and needed to get tested, but it turned out I was positive for COVID. ) MANY OF THE QUESTIONS ABOUT "IN THE LAST 6 MONTHS...." were not applicable since I had never seen this doctor before.

Did not address my needs!

I think it's really bad for patients that you make us show up for a referral. You are taking up a time slot in which an actually sick patient could be treated. Also, insurance gets charged for basically coming in for a piece of paper. This seems greedy at best and incompetent at worst. Not a fan of being treated like this. Dr was great, I hated to waste his time with a referral.

all positive

In the last 6 months, I've seen both Dr [ ] and Charles Dungan, who both took time to address my needs, answer my questions, and explain their findings. They provide exceptional care for which I am most grateful.

Dr Downey heard my concerns and responded quickly with lab work, tests and referrals. I appreciate his care.

Charls Dungan

Charles (Chuck) is an exceptional provider. The receptionists I have spoke with have been prompt and thorough.

The up front office staff were friendly, great at looking up available appointment times and scheduling. Appreciate their professionalism, speed, accuracy and remembering your name the next time you arrive. Fast, friendly, and caring, the up front staff needs accolades. CNA's know their work and do it well, and most importantly, they listen. Great Patient Centered Care. Dr Dungan knows his craft. Great at diagnosing issues, and moving forward with labs and recommended ultrasound to find soft tissue issues. Great knowledge of sensitive issues, great with humor around sensitive issues and moved forward with what to do right now, and how to stretch, excercise, and take care of the body for long term better health results. Followup by Staff to cover test results was fast and efficient, which eased my mind greatly. I appreciate all of the staff you employ, and realize that you have chosen them well. Thank you.

All providers, doctor, physician's nurse, appointment staff as well as Charles Dungan were outstanding.

David Downey and Charles Dungan have both been very good

Charles Abd Dr palm

Charles was very impressive, through, and took a lot of time to diagnose the issues. We felt exceptionally well taken care of!

Dr. Duncan as he was extremely thorough re. educating me about the diagnosis.

Chuck

I think the response was great - I got in that same day. I was listened to and my symptoms were thoroughly attended to. Thank you!

The staff impressed me with how they worked together to make sure that I understood the instructions.

I love both Dr [ ] and Chuck Dungan.

Prompt and efficient care. Great job!

I felt that Chuck made me feel at ease discussing my medical condition and was making himself available should I need further treatment.

Charles Dungan

The receptionist was exceptionally kind. I forgot to get her name-she had an accent (British?) if that helps any

I’m happy with my experience at Asante and I’m grateful to be a patient there.

I’m satisfied with everyone that treated me

We couldn't ask for better care and service from the Asante clinic. Charles Duncan is the best, as is Dr. [ ] and Dr. [ ].

The provider was exceptional giving advise and making me comfortable with conversation

I have had an ongoing physical situation for the last 2 months. Though we have not resolved the issue, Asante Family Medicine has been seeing me repeatedly and ordering multiple tests to try and find out what the problem is.

Hope you keep him around he was awesome

Dungan made appropriate referral to ER and later followed up with a pending lab report and made an urgent referral for immediate care to the [ ]. Excellent and rapid care.

Chuck was very reassuring, and explained what I should do if this condition occurs again. He explained why it happened, and the best ways to treat it. I felt that my concerns were heard, and valued. I would be happy to see him or the FNP in training who shadowed him in the future.

All were great

Both dr [ ] and dr Charles were great

Katie the nurse who is Dr. Palms nurse! Great Gal. The young man in the reception desks, very helpful and friendly. Both so respectful to me.

Charles Dungan was excellent in my interactions with him.

I have [ ] is one of the most complicated conditions on this planet. It seems to be look it up and I have variant unknown significance what [ ], so I am very complicated for whatever doctor I am with and how to treat this since it has over 450 different Conditions. They are doing their best. I'd love Asante with Dr. [ ], Dr. [ ] and Dr. Dugan I've made more strides in my health and down in the last 25 years thank you, Asante. AMC, [ ]

I was really impressed with the Clerk that got back to me.. I put my Original request to see the doctor in on “My Chart” I believe hee name was Lori.. Anyway, she called me, I was unavailable, then I called, randomly received her, she remembered calling me, and my request. I was having a hard time.. She got me right in! I was so Thankful!

Everyone was nice

I very much appreciated the care and concern from Charles Dungan. He was exceptional.

I had a pleasant experience with making the appointment, checking in, and with Practitioner

I was treated well by all personnel I contacted.

Charles [ ]. He was friendly, polite and professional. I am very grateful for his care. I was in significant pain and it was a great relief to have someone available who could help me. This is the second time in the last few months were I needed prompt but non-emergency care. Asante found someone to see me both times. I'm really pleased with the care I'm receiving from Asante. Charles Dungan was wonderful! Thank you

There was an MA-Jared? Not sure if his name, but he was awesome. Listened to my needs and called me back promptly. Thank you for the great care!! Highly recommend this office and staff!

Dr Downey was interested, knowledgeable and courteous during my appointment with him. I recommend him to any patient.

I'm so grateful for relief for my long lasting health issues. Charles Dungan was able to relieve my [ ] with a [ ] that did the trick. I'm feeling well again for the first time in a very long time. I'm able to function almost normally, at least for the time being. He knew just what to do and it worked. Again, I'm so grateful! He knows his stuff!

Great team!

Thanks

Charles Dungan, FNP, friendly and professional and he was helpful. I was able to talk with him the same day I called. That was awesome. [ ]

Charles Dungen was very attentive to my ongoing care needs and really focused on the health challenges I am experiencing. I appreciate that he made me feel like my well-being mattered to him.

Charles Dungan very profesional and polite the best.

No. I only saw Dr Dungan because my regular PCP did not have an opening.

This was an emergency visit and I was sent to ER.

As of today, [ ], I've only had one office visit at Asante Family Medicine one time (on [ ]), and every individual with whom I had contact during that visit was outstanding, courteous, caring, and respectful.

Chuck Dungan was very well informed about the issues I was having and very personable.

I had been taken to [ ] that day. I was able to get doctor followup that same day. (good thing the girlfriend insisted i call right away) Because the appt was 1 hour after getting out of emergency. Charles Dungan is an Awesome doctor and dude. Listened to everything i had to say, friendly, we even had a couple of connections with sport we had played. It's great when I, as a patient is treated more like someone known, then a number. And that is what i get constantly going to Asante. THanks

Everyone

Dr Downey and the two receptionists I worked with when I came in on my last appt.

Chuck!

Always receive excellent care.

Nurses and others I spoke to about appointments were always helpful, and did their best to find me an appointment, even though finding a primary care doctor is proving difficult. I was grateful to be given an appointment with Charles Dungan at short notice. He was very thorough, an excellent communicator, and I felt well taken care of. Thank you.

I greatly appreciated being able to make a same-day appointment for an acute, urgent care issue.

Charles has been amazing and helpful everytime

I Used My Chart to keep in touch and they did a good job monitoring it. I’m from out of town so it gives them an extra burden. My granddaughter goes there too and they have really tried to get our appointments on same day.

Dr Palm, Chuck Duncan, their nurses and the appointment desk.

Everyone is great!

Things have always gone well no matter who I see at Asante.

Dr. Chuck spent an hour and a half explaining to me so I could understand the severely of my sickness and what I needed to do so I could get back on the right track. I understand that I need to make the effort to follow these basic steps to recovery.He is the only doctor that I have ever had the confidence that he gave me that I have ever met for the first time . I wish he was my primary care physician. He would be my choice

All were professional, caring and exemplary. Outstanding!

Charles seemed very concerned about finding the right medication for my [diagnosis]. He came across as a caring professional.

Dr Duncan Had never seen me before. He answered my questions and followed up with lab tests ordered and results were called to me promptly. He was very professional and never made me feel like I was waiting his time.

I really like Chuck. He took time to fully explain what my condition was. He ordered a test and I was contacted that same day to schedule it. He has a welcoming personality and gained my trust

I was treated with respect, I had a serious problem he took care of me.

Chuck Dungan gave me the impression that he cared and was competent.

Every employee I encounter I friendly and professional.

The quick response of doctor Dungan to give me a call and check on me.

Each and every one of the staff at Asante Family Medicine is outstanding. I'm grateful and fortunate to have this team as our Medical Team. Thank you to each and all of you.

I'm new here so I can only go by the service Chuck gave me. He listened to me and [diagnosis]. I would like Chuck to be my Dr. If he will have me. Thank you very much u all r great. [name]

Drs. Nurse was very helpful in getting set up for video chat.

Seeing Julie [ ] NP as a follow up. Charles Dungan was not receptive to, nor understanding of the severity of the condition. The follow up with Julie allowed for immediate attention to a potentially life threatening condition. Including prescriptions, and immediate specialist follow up.

Excellent Provider.

Nurse Dunnigan prescribed medications that are making my cough go away.

Excellent care and good listening and time with doctor. He seemed genuinely interested in providing care and options for care. Thanks

This provider was listened to us and was friendly and professional.

I was very scared and frightened and exhausted after my HA. I was very rude to Charles.- not my usual self. In response, he was very kind. I hope that he will forgive me.

Dunkin Was nice and respectful to me. A genuine good person. You should keep him and ones like him !!!

I really appreciate the adding of Charles Dungan!! After weeks of cold and cough I gave up trying to fight it after coughing up green. He did everything perfectly, asking right questions and prescribing antibiotics. After a week of those I feel much better. This telemedicine Dr. is exactly what this family medicine group needed. !! Please continue using him !

Charles Dugan

Charles Dungan

I appreciate Charles as my secondary doctor and I am exceptionally pleased with his service...

Tamara nurse Michelle [ ] doctor

The whole staff

Dr Michelle Rushton was my favorite Doc but like every doctor I’ve seen they do well and then leave , y’all need to keep some of the hood ones.

I only met with Charles once. I am in-between providers and while waiting to see a new provider, he got me in very quickly and took care of my issue. He was very professional and offered to be available in the future. Clerical staff were very helpful and kind.

Dr [ ] and Chuck Dugan

All

Chuck was great

The whole team is amazing

Doctors assistant followed up post appointment to check on my condition and meds. Allergic reaction and quick chg to new meds. She also rxpressed an appmt w/ Chuck Dugan. Check in at front office was/is painstakingly slow. Some patients were verbally angry to check-in personnel.

Everyone that I have worked with has been wonderful!

Dr. Dungan listened intently and answered all my questions.

Yesinia very efficient. Dr. [ ] good video tee-medicine easy to see and thorough discussion (our usual primary care)

Great listener

Charles was kind, knowledgeable and demonstrated compassionate care that was heartfelt. I appreciate the care and concern of all the lovely staff members during a scary difficult time. Thank youu

Dr charels dunagun was very great and helpful and a very nice man and great dr on a scale 1 to ten i would give him a ten

Charles Dungan spent a lot of time with me and was very personable. I actually enjoyed the visit.

Julie and Chuck are the best